Chip Martin - "Your Tour Guide" Chip Martin - "Your Tour Guide"
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About Us

OK. OK. I know these “about our company” sections are waaaay too self serving and boring. Unfortunately, this one’s not much different. But, I have purposely included one mis-spelled word here. If you find it, e-mail me and tell me which word is spelled wrong. If you’re correct, I’ll send you an “I’m no dummy,” button, as long as my supply lasts.

Brown & Martin, Inc. is a full-service marketing and public relations firm that specializes in business-to-business communications. Our clients range from Fortune 500 leaders to firms with fewer than 100 employees. B&M was among the first marketing firms in the Midwest to establish its own, internal Information Technology division. As a result, we are recognized as a leader in designing and developing sophisticated electronic tools to help companies reach specific marketing and communication goals.

Although many of our clients have the resources to retain larger firms, they have found that their needs are best served by an agency of our size and caliber. B&M’s ability to win and keep both large and small accounts is a testament to our high productivity, low overhead and swift response to meeting client needs. (Interesting Note: While some studies indicate client turnover in the advertising/public relations industry can average up to 27 percent, annually, B&M works to maintain 0 percent loss of clients ... and most years we succeed. In fact, one client who was persuaded to leave B&M by a large ad agency’s dog and pony show, returned a year later. It seems our capabilities, responsiveness and experience in meeting the needs of business-to-business clients far exceeded those of the larger agency.)

We’ll let our clients speak for us. Following are reasons, given by our clients during agency evaluations, for working with B&M.

  • Close client/agency relations: According to client evaluations, this is a major strength of our firm. Everyone associated with B&M has a vested interest in providing the best service possible. We care about the long-range success of our clients as if our own depends on it ... because ultimately, it does. This is why many of our clients have been with B&M since our inception in 1984.
  • Time and Money: B&M clients appreciate a scarcity of surprises. Instead, they find their projects being completed:
    • on time,
    • within budget and
    • meeting pre-established objectives.
  • People: OK, it’s overused, but it’s still the truth. You don’t hire an agency; you hire the people who make up the agency. When you partner with B&M you aren’t introduced to one group of people and then have another group assigned to do the work. The people you meet are the people who will be responsible for your projects. And, those people are good at what they do. In some cases they’re recognized experts in their fields. Of special note is that the employees at B&M currently average 10 years with our firm. We think that’s an impressive statistic and that it says a lot about our firm. It also provides proof that the people you work with at B&M will be with you for the long haul.

Click here to learn about the people who make up B&M.

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Chip Martin - "Your Tour Guide"

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